Terms of Service
Last updated 2 October 2026
These terms govern your access to and use of Selltro. Please read them carefully. This is placeholder copy pending final legal review.
1. Acceptance of terms
By creating a Selltro account or using the service you agree to these Terms of Service. If you are using Selltro on behalf of a business, you confirm you are authorised to bind that business to these terms.
2. Your account
You are responsible for keeping your login credentials secure and for all activity under your account. Tell us immediately if you suspect unauthorised access.
3. Free trial & billing
New workspaces start on a 7-day free trial. After the trial, your selected plan renews on the billing cycle you chose unless you cancel. You can change or cancel your plan anytime from Settings.
4. Acceptable use
You agree not to misuse the service, including by attempting to disrupt it, access it without authorisation, or use it to sell prohibited or unlawful goods.
5. Data & privacy
How we handle your data is described in our Privacy Policy. You retain ownership of the business and customer data you put into Selltro.
6. AI connectors
Selltro lets HQ users connect an AI app such as Claude or ChatGPT to read their store data. Access is read-only: the AI app cannot change anything in Selltro. Data you allow an AI app to read is processed by that AI provider under its own terms and privacy policy. You are responsible for choosing which AI apps you authorise and for what you ask them to read. You can revoke any connection at any time in Settings, and access stops immediately.
7. Changes to these terms
We may update these terms from time to time. We will give reasonable notice of material changes. Continued use after changes take effect means you accept the updated terms.
Questions about this page? Reach our team from any "Need help?" link, or email [email protected].