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Connect Claude & ChatGPT to Selltro

Ask Claude or ChatGPT questions about your own store in plain language, such as sales, orders, stock and customers. The connection is read-only: the AI app can look at your data but cannot change anything.

Connection URL

https://mcp.selltro.com/mcp

Who can connect

Only HQ (management) users of a Selltro store can connect. Sellers and agents are refused. You sign in with your normal Selltro HQ account.

Connect Claude

  1. Open claude.ai and go to Settings → Connectors.
  2. Choose Add custom connector.
  3. Paste the connection URL above.
  4. Sign in with your Selltro HQ account.
  5. Click Allow.

Connect ChatGPT

  1. Open chatgpt.com and go to Settings → Apps & Connectors → Advanced.
  2. Enable Developer mode.
  3. Choose Create. Paste the connection URL above as the Server URL and set Authentication to OAuth.
  4. Sign in with your Selltro HQ account.
  5. Click Allow.

Try these prompts

  • “Give me a summary of my store this week”

    You should see: Your sales total, number of orders, and top-selling products for the week.

  • “How many orders are pending right now?”

    You should see: Order counts grouped by status, such as pending, paid and shipped.

  • “Which products are low on stock?”

    You should see: A list of products with their remaining quantities.

  • “Find customer Aisyah”

    You should see: Matching customers with their names and a partly hidden phone number.

What it can read

  • Store summary and sales reports
  • Orders list and order counts by status
  • Stock levels
  • Product search and product details
  • Customer search by name and customer details (phone, email and IC are partly masked; addresses are hidden)
  • Order commission and payouts
  • Couriers and marketplace channels
  • E-invoices and refunds

What it cannot do

  • Change, create or delete anything in Selltro
  • Take or move payments
  • Send messages to your customers

How to disconnect

In Selltro, open Settings → Sambung AI luar (Connect external AI). You, or any HQ admin of your store, can revoke a connection there at any time. Access stops immediately. You can also remove the connector inside Claude or ChatGPT.

Privacy summary

Before the AI app receives them, customer phone numbers show only the first 3 and last 4 digits, IC numbers only the last 4 digits and emails only the first letter and the domain; street addresses and postcodes are hidden. Customer names are shown. What you let the AI app read is sent to that AI provider (Anthropic or OpenAI) and is governed by that provider's terms and privacy policy. Selltro does not sell data. Selltro logs each AI tool call (tool name, success, duration and a masked preview) for 30 days, visible to your store's HQ. Access tokens expire after 1 hour. Read our Privacy Policy and Terms of Service.

Need help? Email [email protected].